Retention Manager
Responsibilities:
- Develop and run action messages, form triggers;
- Develop new concepts for retention promos;
- Work with the subscriber base in order to increase the life of the subscriber, ARPU, increase conversions at all stages of sales
- Development of new sales tools and communication channels
- Development, implementation and management of direct marketing campaigns using a combination of channels, including email, private messages (email, Telegram, SMS, Push)
Requirements:
- 2 + experience with saving and activating users (for example, email marketing or retention manager);
- Understanding the principles of retention management: multi-segmentation, the development of “triggers” to return users, the construction of behavioral models and their use in CRM channels for both new and loyal users;
- Experience with e-mail, sms, push-notifications, instant messaging services, Whatsapp, Telegram
We offer:
- Competitive salary
- 24 days of paid vacation, paid sick leave
- Corporate health insurance
- Premium Fitness Club membership
- Great conditions for education and professional development within the company
- Unforgettable corporate events
- And so much more…